Real letters from Memphis homeowners and businesses we have worked with, sent to us directly. Lightly trimmed for length and privacy.
“Elly has shown me compassion that no one else did.”
To Whom It May Concern: I am writing this letter to comment on one of your employees, Elly Hall. We suffered water damage a few weeks back from a burst pipe. Our house was filled with dust after the initial restoration work. My contractor suggested we use AAA for post cleanup. My insurance said they would not pay because the mess was not our fault, and the other company refused to pay either. Elly tried her best to convince my insurance that this needed to be in the claim. She has gone above the call of duty to make sure my house was taken care of. Elly has shown me compassion that no one else did during this ordeal. I definitely will be recommending AAA because of her service. Thank you.
“What a wonderful job your crew did for us this morning.”
Renee, just wanted to tell you what a wonderful job your crew did for us this morning. Elly Hall scheduled your team to pack and move our living room and dining room furniture into our garage while we had some ice storm damage repairs completed. Your team including Elly showed up on time. Elly ensured all was set, then they got to work. The team leader, Trisha, was outstanding. She knew exactly what needed to be done and got her team to work. The whole team worked well together and with a positive attitude. So, our thanks to Trisha, Jennifer, Kia, Manuel and Cynthia for a job well done.
Charles and Susan Jamison
“I can’t say enough about their professionalism, kindness, and caring.”
I wanted to take a moment and thank you for the excellent service provided by AAA Service Company. Recently, my home was damaged by an extensive water leak from a broken pipe. My wife and I were away on an extended vacation at the time of the leak, and when we returned, you can imagine the damage inflicted on our flooring. We worked with GFK Construction in conjunction with USAA Insurance in order to effect the repairs. GFK contacted Ms. Elly Hall of AAA Service Company and she sprang into action. “Ms. Elly” and her professional crews were instrumental in the cleanup and the move out and move in of our household furniture and items. I can’t say enough about their professionalism, kindness, and caring that was demonstrated throughout this process. In short, they were the best. I will be sure to recommend them to my family and friends as well. Please keep up the excellent services.
William and Karen N.
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