Water Damage Restoration

We’ve said it before, and we’ll say it again, water damage is almost always an unexpected event to homeowners. That’s why we make ourselves available to Memphis area customers 24/7. When disaster strikes, there is no such thing as good timing.

It happens to all of us!

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There are many common causes of water damage that can happen throughout your home or building. Usually, you’ll find that a slowly progressing leak or some kind of standing water has been slowly deteriorating your home.

A few of the main causes that the AAA Service Company service technicians notice regularly are:

  • Leaky water heater plumbing. Annual inspections of plumbing should be done, ensuring all plumbing is correctly adhered/situated. When possible, install water heaters in an area of your home with a floor drain to minimize damage. Unfortunately, most of the Memphis area homes store water heaters in the attic, potentially causing major damage. This is where regular inspections can help you prevent that damage.
  • Clogged AC drain lines. Check your air conditioning drain lines twice a year, once before you turn it on, and once after the season is over. Ensure that drains are cleared to prevent damage or leaks.
  • Washing machine hose leaks. Inspect the washing machine hoses at least once per year, and remember that these hoses need to be replaced every 5 years. If you notice any bulging or cracking, replace immediately to prevent any leaks or unnecessary damage.
  • Refrigerator ice machine leaks. Hoses that are corroded or cracked, usually located behind the fridge, should be replaced. Inspect annually or whenever you pull the fridge out to clean.

While water damage is unexpected, we constantly tell our customers that prevention and awareness is key. Make a list of simple, often looked-over tasks like inspecting hose connections to anything water related, or any other potential home hazard, and complete it once a year. It shouldn’t take any longer than a few hours and the knowledge you’ll gain about your home and appliances will help you decide which steps you should take to prevent any unnecessary damage to your biggest investment, your home.

Customer Name: John Doyle
“I am writing this letter to comment on one of your employees, Elly Hall. We suffered water damage a few weeks back from a burst pipe and they sent Serve-Pro out for the restoration. Serve-Pro did not mask the doors or anything else, so needless to say our house was filled with dust. My contractor suggested we use AAA for post clean up. Long story short, my insurance said they would not pay because this was Serve-Pro’s fault. Serve-Pro refused to pay. Elly tried her best to convince my insurance that this needed to be in the claim. She has gone above the call of duty to make sure my house was taken care of. Elly has shown me compassion that no one else did during this ordeal. I definitely will be recommending AAA because of her service. Thank you.”

Customer Name: William and Karen N
“I wanted to take a moment and thank you for the excellent service provided by AAA Service Company. Recently, my home was damaged by an extensive water leak from a broken pipe. My wife and I were away on an extended vacation at the time of the leak, and when we returned, you can imagine the damage inflicted on our flooring. We worked with GFK Construction in conjunction with USAA Insurance in order to effect the repairs. GFK contacted Ms. Elly Hall of AAA Service Company, LLC (1299 Farmville Road, Memphis, TN) and she sprang into action. “Ms. Elly” and her professional crews were instrumental in the clean-up and move out/move in of our household furniture/items. I can’t say enough about their professionalism, kindness, and caring that was demonstrated throughout this process. In short, they were the “Best!” I will be sure to recommend them to my family and friends as well. Please keep up the excellent services!”

The guys were very friendly and informative. They let us know exactly what they were doing and what they had done. Excellent customer service. – Katie Richins

Renee,
Just wanted to tell you what a wonderful job your crew did for us this morning!  Elly Hall scheduled your team to pack and  move our living room and dining room furniture into our garage while we had some ice storm damage repairs completed. Your team including Elly showed up on time! Elly insured all was set then they got to work. The team leader (Trisha) was outstanding! She knew exactly what needed to be done and got her team to work.  The whole team worked well together and worked with a positive attitude! So, our Thanks to Trisha, Jennifer, Kia, Manuel, and Cynthia (believe I may have missed a name) for a job well done!

Regards,
Charles and Susan Jamison