To Whom It May Concern

To Whom It May Concern

Customer Name: John Doyle
“I am writing this letter to comment on one of your employees, Elly Hall. We suffered water damage a few weeks back from a burst pipe and they sent Serve-Pro out for the restoration. Serve-Pro did not mask the doors or anything else, so needless to say our house was filled with dust. My contractor suggested we use AAA for post clean up. Long story short, my insurance said they would not pay because this was Serve-Pro’s fault. Serve-Pro refused to pay. Elly tried her best to convince my insurance that this needed to be in the claim. She has gone above the call of duty to make sure my house was taken care of. Elly has shown me compassion that no one else did during this ordeal. I definitely will be recommending AAA because of her service. Thank you.”